CBP asked ACE users to complete a 2026 satisfaction survey (survey closed)
CBP title: YOUR FEEDBACK IS REQEUSTED: 2026 ACE User Satisfaction Survey is Now Open!
What did CBP announce?
CBP announced a voluntary, anonymous 2026 ACE User Satisfaction Survey open to all Automated Commercial Environment users. The survey asked users to rate their satisfaction with ACE capabilities and experience. It closed at 11:59 p.m. ET on August 28, 2026.
What is Allied's position?
This was a voluntary CBP survey about the ACE system and did not affect entries we file. The survey window closed on August 28, 2026, so no action is available now. Clients did not need to do anything at the time and do not need to do anything now.
General information, not legal advice.
What does the CBP message say?
Attention all ACE users - the 2026 ACE User Satisfaction Survey is now open, and CBP wants to hear from you! Fill out the satisfaction survey and let your voice be heard!
U.S. Customs and Border Protection (CBP) encourages all Automated Commercial Environment (ACE) trade community users to take this brief survey. The survey is voluntary and anonymous. Your response will help CBP understand users’ satisfaction with ACE, its capabilities and user experience. A high response rate will ensure more accurate representation across the trade community. The survey will remain open through 11:59 p.m. ET on August 28, 2026.
To access the survey, please click on the following link: https://www.surveymonkey.com/r/HVC9B8T
Please note you may need to copy and paste the URL into your web browser.