CBP's ACE User Satisfaction Survey Closed September 11, 2026
CBP title: REMINDER: ACE User Satisfaction Survey – Your Input Matters!
What did CBP announce?
CBP asked all Automated Commercial Environment (ACE) trade community users to complete a voluntary, anonymous satisfaction survey about ACE. CBP extended the survey deadline to 11:59 p.m. ET on September 11, 2026. The survey aimed to gauge user satisfaction with ACE's capabilities and experience.
What is Allied's position?
This survey does not affect the entries we file for clients. It was a voluntary CBP feedback request that has now closed. Clients do not need to take any action.
General information, not legal advice.
What does the CBP message say?
Attention all ACE users - the 2026 ACE User Satisfaction Survey is now open, and CBP wants to hear from you! Fill out the satisfaction survey and let your voice be heard!
U.S. Customs and Border Protection (CBP) encourages all Automated Commercial Environment (ACE) trade community users to take this brief survey. The survey is voluntary and anonymous. Your response will help CBP understand users’ satisfaction with ACE, its capabilities and user experience. A high response rate will ensure more accurate representation across the trade community. The survey has been extended and will now remain open through 11:59 p.m. ET on September 11, 2026.
To access the survey, please click on the following link: https://www.surveymonkey.com/r/HVC9B8T
Please note you may need to copy and paste the URL into your web browser.
Related Message Number(s): CSMS # 69632351