CBP's 2026 ACE User Satisfaction Survey has closed
CBP title: REMINDER: Still Time to Weigh in on ACE – Take the User Satisfaction Survey
What did CBP announce?
CBP asked ACE trade community users to complete a voluntary, anonymous satisfaction survey about the ACE system. The survey window ran through September 11, 2026. CBP said a higher response rate would give it a more accurate picture of user experience.
What is Allied's position?
This survey concerned voluntary feedback on the ACE system, not entry filing requirements. It closed on September 11, 2026, so there is no remaining action. Clients do not need to do anything about this notice.
General information, not legal advice.
What does the CBP message say?
Attention all ACE users - the 2026 ACE User Satisfaction Survey is now open, and CBP wants to hear from you! Fill out the satisfaction survey and let your voice be heard!
U.S. Customs and Border Protection (CBP) encourages all Automated Commercial Environment (ACE) trade community users to take this brief survey. The survey is voluntary and anonymous. Your response will help CBP understand users’ satisfaction with ACE, its capabilities and user experience. A high response rate will ensure more accurate representation across the trade community. The survey will remain open through 11:59 p.m. ET on September 11, 2026.
To access the survey, please click on the following link: https://www.surveymonkey.com/r/HVC9B8T
Please note you may need to copy and paste the URL into your web browser.
Related Message Number(s): CSMS # 69632351, CSMS # 69647683