CBP's 2026 ACE user satisfaction survey closed September 11
CBP title: REMINDER: Only a Few Days Left to Share Your Feedback on ACE
What did CBP announce?
CBP asked ACE trade community users to complete a voluntary, anonymous satisfaction survey about ACE. The survey covered users' experience with ACE's capabilities. CBP stated the survey would remain open through 11:59 p.m. ET on September 11, 2026.
What is Allied's position?
This survey concerned ACE users generally and did not require any action on entries we file. The survey window has already closed, so no action is possible now. Clients do not need to do anything about this notice.
General information, not legal advice.
What does the CBP message say?
Attention all ACE users - the 2026 ACE User Satisfaction Survey is now open, and CBP wants to hear from you! Fill out the satisfaction survey and let your voice be heard!
U.S. Customs and Border Protection (CBP) encourages all Automated Commercial Environment (ACE) trade community users to take this brief survey. The survey is voluntary and anonymous. Your response will help CBP understand users’ satisfaction with ACE, its capabilities and user experience. A high response rate will ensure more accurate representation across the trade community. The survey will remain open through 11:59 p.m. ET on September 11, 2026.
To access the survey, please click on the following link: https://www.surveymonkey.com/r/HVC9B8T
Please note you may need to copy and paste the URL into your web browser.
Related Message Number(s): CSMS # 69632351, CSMS # 69647683, CSMS # 69681205