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General NoticeACECSMS #69846117 ·

CBP's ACE user survey closed September 11, 2026

CBP title: LAST CALL: Final Hours Before the ACE User Satisfaction Survey Closes

What did CBP announce?

CBP asked ACE trade community users to complete a voluntary, anonymous satisfaction survey about ACE capabilities and user experience. The survey closed at 11:59 p.m. ET on September 11, 2026.

What is Allied's position?

This survey is now closed and required no filing changes on our part. It did not affect how we file entries for clients, and no action was needed then or now.

General information, not legal advice.

What does the CBP message say?

Attention all ACE users - the 2026 ACE User Satisfaction Survey is now open, and CBP wants to hear from you! Fill out the satisfaction survey and let your voice be heard!

U.S. Customs and Border Protection (CBP) encourages all Automated Commercial Environment (ACE) trade community users to take this brief survey. The survey is voluntary and anonymous. Your response will help CBP understand users’ satisfaction with ACE, its capabilities and user experience. A high response rate will ensure more accurate representation across the trade community. The survey will remain open through 11:59 p.m. ET tonight, September 11, 2026.

To access the survey, please click on the following link:

https://www.surveymonkey.com/r/HVC9B8T

Please note you may need to copy and paste the URL into your web browser.

Related Message Number(s): CSMS # 69632351, CSMS # 69647683, CSMS # 69681205

Read the official CSMS #69846117

Which terms does this use?

Does this change affect your entries?

Send us your entry numbers or your product list. A licensed customs broker tells you what the change means for your goods.

Call (908) 291-8001 or email info@alliedchb.com